In an era where digital convenience is paramount, keeping one’s account information up to date with financial institutions is of utmost importance. Recognizing this need, the State Bank of India (SBI), one of India’s premier banks, has introduced a seamless process for customers to update their Know Your Customer (KYC) details online.
This article outlines the step-by-step procedure for submitting KYC documents digitally, thus allowing customers to maintain uninterrupted access to their accounts.
The Importance of Updated KYC Details:
Failing to update KYC details with SBI can lead to freezing of an account, rendering it impossible to conduct any transactions. To regain full control over the account, it is crucial to promptly update the KYC information in compliance with the bank’s requirements.
Online KYC Update Initiative during Covid-19:
In response to the Covid-19 pandemic and subsequent lockdown measures across India, SBI has implemented an online KYC document submission process. Customers can now conveniently provide their KYC documents through secure channels such as registered email or postal services, eliminating the need for in-person visits to bank branches. This initiative ensures the safety and well-being of customers while adhering to the necessary KYC compliance protocols.
Documents Required for Online KYC Update:
Before proceeding with the online KYC update, it is essential to gather the necessary documents. SBI accepts a range of identification and address proof documents from individuals, Non-Resident Indians (NRIs), as well as small account holders. The accepted documents include:
1. KYC Documents for Individuals:
– Passport
– Voter’s Identity Card
– Driving License
– Aadhaar Letter/Card
– NREGA Card
– PAN Card
2. KYC Documents for Minors:
For minors below the age of 10, the account operator’s identity proof must be submitted. In cases where the minor can independently operate the account, the standard KYC procedure for identification and address verification applies.
3. KYC Documents for NRIs:
KYC documents accepted for Non-Resident Indians at SBI include:
– Documents from foreign offices
– Notary Public verification
– Indian Embassy verification
– Officers of correspondent banks with verifiable signatures through an authorized branch of SBI (A/B category Forex handling branch)
4. KYC Documents for Small Accounts:
Small accounts in SBI, defined by specific financial thresholds, can be opened with the following valid documents:
– Identity card with the applicant’s photograph issued by Central/State Government Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, and Public Financial Institutions.
– Letter issued by a gazetted officer, with a duly attested photograph of the person.
Procedure for Updating SBI KYC Details Online:
To initiate the online KYC update process with SBI, follow these steps:
Please check out the video for all steps
1. Scan the KYC documents required as proof of address and identity.
2. Email or courier the scanned documents to the designated SBI branch. Ensure that the email is sent from the registered email ID.
3. Allow the bank some time to verify the submitted documents.
4. Once the verification process is complete, the KYC details of your account will be updated accordingly.
5. The email address and branch address can be found on the first page of your SBI passbook.
6. If you are unable to find the email address, please check the video to find out your branch email id.
SBI Branch finder link: https://sbi.co.in/web/home/locator/branch
For minors operating an account, the individual responsible for account operations must submit the KYC details from their registered email address.
The first email needs to send for SBI KYC Online
Subject: Request for Remote KYC Update and Account Activation
Dear Sir,
I hope this email finds you well. I am writing to address an urgent matter concerning my account with State Bank of India, [Branch Name]. I have recently been informed that my account has been frozen and blocked due to incomplete Know Your Customer (KYC) documentation.
Regrettably, I am currently residing in a different city and cannot personally visit my home branch for the necessary KYC update procedures. I kindly request your assistance in resolving this matter remotely.
To facilitate the process, I have prepared and attached all the required documents for KYC update. Please find the following enclosed documents:
1. Identity Proof:
– [Document 1]: [e.g., Aadhaar Card, Passport, Driving License]
– [Document 2]: [e.g., PAN Card, Voter ID Card]
2. Address Proof:
– [Document 3]: [e.g., Utility Bill (Electricity, Water, or Gas Bill), Bank Statement, Rent Agreement]
3. Passport-sized Photographs
I understand that physical presence is usually required for KYC verification. However, I kindly request you to consider my circumstances and explore any available options for remote verification or alternative arrangements that can be made to complete the KYC update process without my physical presence at the branch.
I am more than willing to provide any additional information or complete any necessary forms via email or postal mail, as per your guidance. Kindly let me know the specific steps or procedures I need to follow to ensure the successful completion of the KYC update.
I would like to express my sincere appreciation for your understanding and assistance in this matter. Should you require any further information or have any questions, please do not hesitate to contact me at [Your Phone Number] or via email at [Your Email Address].
Thank you for your attention to this request. I look forward to your guidance on how we can proceed with the remote KYC update and the subsequent reactivation of my account.
Yours sincerely,
[Your Full Name]
[Your Account Number]
[Your Contact Number]
[Your Email Address]
The second email, if there is no reply:
Hi Sir,
Can I get an update on this?