Zoho Corporation is a multinational technology company renowned for
its range of online productivity tools and Software as a Service (SaaS)
applications. Known for its emphasis on delivering software solutions
tailored for businesses, Zoho has earned acclaim for its user-friendly and
innovative products.
Zoho Corporation is actively recruiting recent graduates who are proficient
in MS Office applications and possess strong customer service skills for the
position of Technical Support Engineer.
Job Designation: Technical Support Engineer
Qualification: Any Graduation
Experience: Freshers
Skill Set :
Good knowledge of Software Development Life Cycle and testing.
Familiarity with at least one programming language. Example: Javascript,
Java, PHP or Python.
Strong software technical knowledge.
Proficient in MS Office application.
Strong customer service skills.
Good analytical and problem solving skills
Excellent verbal and written communication skills
Job Description :
Interact with prospects, customers, and partners
Engage in voice, email, and chat-based support
Understand prospect requirements and map them with product
capabilities
Diagnose and solve application issues
Analyze and understand the needs of the users and provide timely
solutions
Handle product demos, implementation, and training
Note:
Should be willing to work night shifts and rotational shifts with
rotational leaves
Graduates passing out in 2024 are not eligible to apply
Only the shortlisted candidates will be notified of the further
rounds
The last date for registration is 6th March, 2024
Location : Chennai, Tamilnadu, India