Amazon Connect Interview Quiz PART 4 – 10 Multiple Choice Question

Welcome to your Amazon Connect Interview Quiz PART 4 – 10 Multiple Choice Question

31. What is the purpose of Amazon Connect's Voice ID feature?

32. Which AWS service can be used for sentiment analysis in Amazon Connect interactions?

33. What is the purpose of Amazon Connect's Agent Whisper feature?

34. Which AWS service can be used for real-time voice translation in Amazon Connect?

35. What is the purpose of Amazon Connect's Historical Metrics feature?

36. Which AWS service can be used for automated speech recognition in Amazon Connect?

37. What is the purpose of Amazon Connect's Multi-Channel Routing feature?

38. Which AWS service can be used to store and manage contact attributes in Amazon Connect?

39. What is the purpose of Amazon Connect's Contact Lens feature?

40. Which AWS service can be used for generating automated responses to customer inquiries in Amazon Connect?