Welcome to your Amazon Connect Module 1: Cloud and Contact Center Introduction
Which AWS service is used for building conversational interfaces using voice and text?
What functionality does Amazon Polly provide in the context of Amazon Connect?
Which AWS service automatically converts speech into text?
How does Amazon Comprehend enhance Amazon Connect?
What is the primary use of AWS Lambda in Amazon Connect?
Which AWS service helps in capturing and analyzing real-time data streams for Amazon Connect?
What type of data can Amazon S3 store for Amazon Connect?
Which AWS service is used to create visualizations and insights from data collected in Amazon Connect?
What is the purpose of AWS Identity and Access Management (IAM) in Amazon Connect?
Which service allows for automated customer interactions using natural language processing in Amazon Connect?
What kind of analytics does Amazon Kinesis provide for Amazon Connect?
What benefit does Amazon Transcribe offer to businesses using Amazon Connect?
How can Amazon Polly enhance customer interactions in a contact center?
Which AWS service can provide sentiment analysis for customer interactions in Amazon Connect?
In what way can AWS Lambda enhance customer service during calls?
What role does Amazon CloudWatch play in managing Amazon Connect?
Which AWS service helps businesses to ensure compliance by controlling user access in Amazon Connect?
What advantage does integrating Amazon Lex with Amazon Connect provide?
