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What are the differences between On Prem Contact Centre and Cloud Contact Centre?

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What are the differences between On Prem Contact Centre and Cloud Contact Centre?

What are the differences between On Prem Contact Centre and Cloud Contact Centre? Feature On-Premise Contact Center Cloud Contact Center Deployment Installed and maintained on local servers Hosted on the provider’s servers, accessed via the internet Cost Structure High upfront capital expenditure for hardware and software; ongoing maintenance costs Subscription-based pricing model; operational expenditure Scalability … Read more

What are the differences between Cisco PCCE and UCCE?

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What are the differences between Cisco PCCE and UCCE?

Differences between Cisco PCCE and UCCE Feature/Aspect PCCE UCCE Architecture Packaged solution with predefined configurations Highly customizable and scalable solution Deployment Typically deployed on-premises or in private cloud Can be deployed on-premises, private cloud, or hybrid models Scalability Limited to predefined sizes (e.g., 1000, 2000 agents) Can scale to support tens of thousands of agents … Read more

What are the differences between Cisco IPT and UCCE?

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What are the differences between Cisco IPT and UCCE?

Differences between Cisco IPT and UCCE Feature IP Telephony (IPT) Unified Contact Center Enterprise (UCCE) Purpose Facilitates voice communication over IP networks. Manages and operates large-scale contact centers. Primary Components IP phones, IP PBX, gateways, media servers. Contact center software, routing engines, reporting tools, CRM integrations. Call Routing Basic call routing and handling based on … Read more

What are the differences between UCCE and UCCX?

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What are the differences between UCCE and UCCX?

Feature UCCE (Unified Contact Center Enterprise) UCCX (Unified Contact Center Express) Scalability High scalability, suitable for large enterprises with complex needs Limited scalability, suitable for small to medium-sized businesses Deployment Distributed architecture with multiple components Single-server architecture with fewer components Architecture Complex architecture with multiple components and high availability Simpler architecture with all components contained … Read more

What are the differences between C++ and Java?

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What are the differences between C++ and Java?

Comparison Index C++ Java Platform Independence C++ relies on platform; not platform-independent Java is platform-independent. Main Usage C++ primarily used for system programming. Java mainly employed in application programming: window, web, enterprise, mobile. Design Objective C++ designed for systems and applications programming, extending C. Initially for printing systems, Java evolved for network computing, aiming for … Read more

Go Interview Questions and Answers for Freshers Part 1

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Go Interview Questions and Answers for Freshers Part 1

Go Interview Questions and Answers: What is Go? Go is an open-source programming language developed by Google. It’s statically typed and has a syntax similar to C, but with memory safety, garbage collection, structural typing, and CSP-style concurrency. What are the key features of Go? Key features of Go include simplicity, concurrency support through goroutines … Read more

Rust Interview Questions and Answers for Freshers Part 1

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Rust Interview Questions and Answers for Freshers Part 1

Rust Interview Questions and Answers: Basic Questions What is Rust? Answer: Rust is a systems programming language focused on safety, speed, and concurrency. It is designed to prevent memory safety issues without using a garbage collector. Why is Rust considered safe? Answer: Rust guarantees memory safety by using a borrow checker to enforce strict rules … Read more

Javascript Top Interview Questions and Answers for Freshers Part 1

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Javascript Top Interview Questions and Answers for Freshers Part 1

Javascript Top Interview Questions: Basic Questions What is JavaScript? Answer: JavaScript is a high-level, dynamic, untyped, and interpreted programming language that is widely used for web development to create interactive and dynamic web pages. How do you declare a variable in JavaScript? Answer: You can declare a variable using var, let, or const keywords. Example: … Read more

Ruby Interview Questions and Answers for Freshers Part 1

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Ruby Interview Questions and Answers for Freshers Part 1

Ruby Interview Questions: What is Ruby? Ruby is an open-source, dynamic, object-oriented programming language created by Yukihiro Matsumoto in the mid-1990s. It’s known for its simplicity and productivity, with an elegant syntax that is natural to read and easy to write. Explain what Ruby on Rails is. Ruby on Rails, often simply referred to as … Read more

HTML Interview Questions and Answers for Freshers Part 1

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HTML Interview Questions and Answers for Freshers Part 1

HTML Interview Questions: Basic HTML Questions What is HTML? Answer: HTML (HyperText Markup Language) is the standard language for creating web pages. It describes the structure of a web page using markup. What is a tag in HTML? Answer: A tag is a code element that tells the browser how to structure and display content. … Read more