Introduction about Amazon Connect Amazon Connect is a highly scalable, cloud-based contact center solution that can be quickly set up and deployed with just a few clicks. It supports both voice and chat, delivering a seamless omnichannel experience for your customers. By leveraging Amazon Connect, you can create an intelligent contact center that understands natural … Read more
Amazon Connect Training Program | Demo Class and Course Details | Badge Certification help Amazon Connect Cloud Contact Centre Training: Amazon Connect is a cloud-based contact center solution developed by Amazon Web Services (AWS) that enables businesses to provide superior customer service at a fraction of the cost of traditional contact centers. As a … Read more
Amazon Connect Training Program | Demo Class and Course Details | Badge Certification help Amazon Connect Cloud Contact Centre Training: Amazon Connect is a cloud-based contact center solution developed by Amazon Web Services (AWS) that enables businesses to provide superior customer service at a fraction of the cost of traditional contact centers. As a … Read more
1. What operating systems are supported for screen recording? Amazon Connect supports Windows 10 and Windows 11 based on the x86 architecture. 2. What file format is used for screen recordings? Screen recordings are saved in MP4 format. 3. Which channels in Amazon Connect support screen recording? Screen recording works for voice, chat, and task contacts. 4. Where can … Read more
Main Features of Amazon Connect Cloud-Based Contact Center: Amazon Connect is fully cloud-based, meaning there is no need for on-premise hardware or software. It can be easily scaled up or down depending on business needs, offering flexibility and cost-efficiency. Omnichannel Support (Voice & Chat): Amazon Connect provides seamless omnichannel support, allowing businesses to handle both … Read more
AWS Services and Concepts What is AWS? AWS (Amazon Web Services) is a cloud computing platform provided by Amazon, offering a wide range of cloud services. What are the key components of AWS? Key components include EC2 (Elastic Compute Cloud), S3 (Simple Storage Service), RDS (Relational Database Service), VPC (Virtual Private Cloud), IAM (Identity and … Read more
Amazon Web Services stands as the unrivaled global market leader and technological pioneer in the Cloud business. Positioned at the forefront of transformative technology, the AWS Support team is seeking dynamic individuals to join its ranks. As a Cloud Support Engineer, you will play a pivotal role in assisting a diverse range of global companies … Read more
Amazon Connect: Top 50 Technical Interview Questions: As the demand for efficient and scalable customer service solutions continues to grow, Amazon Connect has emerged as a leading cloud-based contact center service. Unified Communications (UC) Engineers play a crucial role in designing, implementing, and maintaining Amazon Connect instances. In this article, we’ll explore 50 technical interview … Read more
Week 2: Quiz 1 of AWS Fundamentals Addressing Security Risk – Coursera. Question 1: Which statement is true? You can only attach 1 elastic network interface (ENI) to each EC2 instance launched in VPC By default, each instance that you launch into a nondefault subnet has a public IPv4 address To use AWS Private Link, the … Read more