Mobile Voice Access (MVA) and Unified Mobility (UM) are two key features of Cisco Unified Communications Manager (CUCM) that allow users to access their phone features from a mobile device or remote location. In this article, we will discuss these two features and how they can benefit organizations. Mobile Voice Access (MVA) Mobile Voice Access … Read more
Cisco Unified Communications Manager (CUCM) is a powerful tool that enables organizations to manage their communication infrastructure, including voice and video calls, messaging, and conferencing. One of the key functions of CUCM is user management, which includes adding new users to the system. In this article, we will discuss the various ways in which users … Read more
In Cisco Unified Communications Manager (CUCM), BAT stands for Bulk Administration Tool. It is a web-based application that allows administrators to perform batch operations on CUCM objects, such as phones, users, lines, and devices. With BAT, administrators can create, update, or delete multiple objects simultaneously, which can save a significant amount of time and effort … Read more
NTP or Network Time Protocol is a protocol designed to synchronize the time of computer systems over a network. The primary function of NTP is to ensure that all devices on a network maintain the same time, even if they are located in different time zones or are running on different operating systems. In this … Read more
ISDN, or Integrated Services Digital Network, is a telecommunications standard that allows for the transmission of voice and data over digital lines. ISDN has been widely adopted since its introduction in the 1980s and provides a range of benefits, including faster call setup times, improved call quality, and increased reliability. One of the key components … Read more
Call Park is a feature of modern communication systems, including Cisco Unified Communications Manager (CUCM), that allows users to temporarily park an active call and then retrieve it from another phone or device. This feature is especially useful in busy environments such as call centers, where users need to transfer calls to another location or … Read more
PLAR stands for Private Line Automatic Ringdown and is a feature commonly used in modern communication systems, including Cisco Unified Communications Manager (CUCM). PLAR allows users to establish a direct connection between two phones without requiring the user to dial a phone number or extension. Instead, the connection is established automatically when the user picks … Read more
Cisco IP Telephony (IPT) is a powerful communication solution that enables organizations to streamline their communication systems and improve collaboration. IPT provides a range of user-facing features that enable users to communicate more effectively, including voice, video, messaging, and collaboration tools. In this article, we will discuss some of the user-facing features in Cisco IPT. … Read more
Extension Mobility is a feature of Cisco Unified Communications Manager (CUCM) that allows users to log in to any phone in the network and access their own extension and user profile. This feature is especially useful in organizations where users frequently move between locations or share workstations. With Extension Mobility, users can log in to … Read more
Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC) are two popular communication systems used in modern businesses. CUCM is responsible for call processing, while CUC provides voicemail and unified messaging services. In order for the two systems to work together, they must be integrated using a signaling protocol. In this article, we will … Read more