Amazon Connect: Top 50 Technical Interview Questions: As the demand for efficient and scalable customer service solutions continues to grow, Amazon Connect has emerged as a leading cloud-based contact center service. Unified Communications (UC) Engineers play a crucial role in designing, implementing, and maintaining Amazon Connect instances. In this article, we’ll explore 50 technical interview … Read more
Master Your Cisco UCCE Interview with These Top 60+ Frequently Asked Questions Preparing for a Cisco UCCE (Unified Contact Center Enterprise) interview can be a daunting task, but with the right knowledge and practice, you can confidently tackle any question that comes your way. Picture: Cisco In this article, we have compiled a comprehensive list … Read more
Are you passionate about network services and possess extensive troubleshooting skills? Do you have a strong command of voice services and aspire to work as a Cisco Voice Engineer? If so, this article is for you! In this comprehensive guide, we will explore the role of a Cisco Voice Engineer, the required skills, the job … Read more
Telecom-Avaya Engineers play a crucial role in supporting voice platforms on a global scale. With a wealth of experience and extensive knowledge of Avaya ACD, AES, CMS, Verint Recording Platform, System/Session Manager, ACME SBCs, and SIP, these professionals ensure the hardware and software standards, engineering, and security of voice platforms. Their primary focus is on … Read more
Job Description: We are seeking a skilled and dedicated Unified Communications L2/L3 Support Engineer to join our team. As a key member of our organization, you will be responsible for providing support and ensuring the reliable and secure operation of our growing number of services. Your role will involve collaborating with stakeholders to design, implement, … Read more
Position: Cloud Unified Communication Operations Engineer Experience: 4-6 years Location: Gurgaon/Gurugram Salary: Not Disclosed by Recruiter Employment Type: Full-Time, Permanent Job Description: We are currently seeking a skilled and experienced Cloud Unified Communication Operations Engineer for a project-based role. As an Operations Engineer, you will be responsible for supporting the operations and delivery … Read more
Job Title: Senior Telecom Engineer – Avaya L3 Location: Hyderabad, India Company: Workingbees Job Type: Full Time, Permanent Working Days: Monday – Friday Shift Timings: Rotational Shifts Notice Period: Maximum 30 Days About the Company: Workingbees is an esteemed executive search and selection firm that specializes in connecting top talent with reputable organizations. We are … Read more
Cisco UCCE Engineer Job Highlights: Strong verbal and written communication skills. CCNP-Voice certification is an added advantage. Sound understanding of end-to-end VOIP Telephony Architecture. Experience in incident and change management supporting Cisco UCCE/UCCH Contact Center Platforms. Willingness to work in a 24/7 business support environment. Cisco UCCE Engineer Job Description: We are seeking a Network … Read more
IT Telephony | 5 to 9 Years | Multiple Locations (Pune, Chennai, Noida) Job Description: We are seeking a skilled IT Telephony professional to join our team. In this role, you will independently handle user tickets, change requests, troubleshoot faults, and collaborate with external vendors and internal engagement representatives at Capgemini. Your responsibilities will include … Read more
Network Operations Advisor – Enhancing Business Processes and Efficiency Accenture, a global professional services company specializing in digital, cloud, and security solutions, is seeking a Network Operations Advisor to join their team. This role requires utilizing industry/domain experience to deliver business value to clients by implementing and stabilizing network processes, optimizing operations, reducing costs, increasing … Read more