Hiring for Unified Communication-Contact Center-Bangalore at Wipro Wipro, a renowned technology services and consulting company, is currently looking for skilled professionals to join their team in Bangalore, Karnataka, India. With over 10,001 employees and expertise in IT services and IT consulting, Wipro offers a dynamic and rewarding work environment. This is a full-time position with … Read more
Becoming an MS Team Enterprise Voice Expert at HCLTech: Powering Communication Solutions In today’s digital era, effective communication is crucial for businesses to thrive. HCLTech, a global technology company, specializes in providing innovative solutions that enable seamless communication and collaboration. As an MS Team Enterprise Voice Expert at HCLTech, you will play a vital role … Read more
UCCE Engineer (Twilio Admin) at Tata Consultancy Services: A Path to Excellence In the dynamic landscape of information technology, effective communication solutions are paramount to business success. Tata Consultancy Services (TCS), a global leader in IT services and consulting, offers cutting-edge solutions to enable seamless communication for organizations worldwide. One of the key roles in … Read more
Cisco IPT/UCCE Engineer T3: A Gateway to Cutting-Edge Communication Solutions In the ever-evolving world of technology, effective communication lies at the heart of every successful organization. To facilitate seamless and efficient communication, businesses often rely on Cisco’s innovative networking and collaboration solutions. Among the key roles driving these solutions is that of a Cisco IPT/UCCE … Read more
Cisco Unified Communications (UC) is a robust platform that offers users voice, video, and data services. To ensure effective communication, it is essential to understand the various components and protocols that make up the UC architecture. In this article, we will explore some key concepts and questions related to Cisco UC. Why is it … Read more
In H323 protocol, TCS (Terminal Capability Set) and OLC (Open Logical Channel) are important elements that allow communication between endpoints. TCS is a message exchange between H323 endpoints that is used to exchange the terminal capabilities of each endpoint, such as the supported codecs, video resolution, frame rate, and other communication capabilities. When two endpoints … Read more
Early media is a feature of telecommunication systems that allows the caller to receive audio or video feedback before the actual call is connected. It is also known as pre-connect media or ringback tone. Early media is used to provide callers with feedback that the call is being processed and to keep them engaged during … Read more
Fast start and slow start are two different call setup procedures used in the H.323 protocol suite for real-time audio and video communication between endpoints. In this article, we will discuss the differences between a fast start and a slow start and their respective advantages and disadvantages. Slow Start: Slow start is the default call … Read more
H.323 is a protocol suite that is widely used in IP telephony networks to facilitate real-time audio and video communication. It is a widely accepted standard for voice and video communication over IP networks. In H.323, there are various call flows that are supported to facilitate communication between different endpoints. In this article, we will … Read more
In Cisco Unified Communications Manager (CUCM), Media Gateway Control Protocol (MGCP) fallback is a feature that allows organizations to ensure continuous call processing when the primary call control server is unavailable. However, in some scenarios, MGCP fallback may not be required when using Survivable Remote Site Telephony (SRST) configuration. In this article, we will discuss … Read more