Call Park is a feature of modern communication systems, including Cisco Unified Communications Manager (CUCM), that allows users to temporarily park an active call and then retrieve it from another phone or device. This feature is especially useful in busy environments such as call centers, where users need to transfer calls to another location or … Read more
PLAR stands for Private Line Automatic Ringdown and is a feature commonly used in modern communication systems, including Cisco Unified Communications Manager (CUCM). PLAR allows users to establish a direct connection between two phones without requiring the user to dial a phone number or extension. Instead, the connection is established automatically when the user picks … Read more
Cisco IP Telephony (IPT) is a powerful communication solution that enables organizations to streamline their communication systems and improve collaboration. IPT provides a range of user-facing features that enable users to communicate more effectively, including voice, video, messaging, and collaboration tools. In this article, we will discuss some of the user-facing features in Cisco IPT. … Read more
Extension Mobility is a feature of Cisco Unified Communications Manager (CUCM) that allows users to log in to any phone in the network and access their own extension and user profile. This feature is especially useful in organizations where users frequently move between locations or share workstations. With Extension Mobility, users can log in to … Read more
Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC) are two popular communication systems used in modern businesses. CUCM is responsible for call processing, while CUC provides voicemail and unified messaging services. In order for the two systems to work together, they must be integrated using a signaling protocol. In this article, we will … Read more
Cisco Fast Link Pulse (FLP) is a technology used in Ethernet networks to detect the presence of a link between two devices. It is a form of signaling that is sent over the physical Ethernet cable, and is used to quickly detect when a device is plugged into a port or when a link goes … Read more
CAS and CCS are two different signaling protocols used in telecommunications networks to establish and manage voice and data connections. CAS, or Channel Associated Signaling, is a signaling protocol that was commonly used in the past for analog circuits. It is a type of in-band signaling, which means that the signaling information is transmitted along … Read more
Q.931 is an ITU-T standard that defines the protocol used to establish and tear down calls in Integrated Services Digital Networks (ISDNs). It is a signaling protocol that is used to control the transfer of voice, data, and video traffic over ISDN networks. Q.931 is used to establish and maintain a logical connection between two … Read more
Phone button templates and soft-key templates are both important elements of Cisco Unified Communications Manager (CUCM) that allow administrators to control the features and functionality of Cisco IP phones. However, they serve different purposes and have distinct differences. Phone Button Templates: A phone button template is a pre-configured set of button assignments that define the … Read more
T1 and E1 are digital telecommunications standards used for transmitting voice and data signals over long distances. Both standards are widely used in the telecommunications industry and provide high-speed transmission rates for businesses and individuals. T1: T1 is a North American standard for digital transmission of voice and data. It has a transmission rate of … Read more