Best 100 Cisco Webex Contact Center Interview Questions and Answers | Part 2
1. What is a Webex Contact Center Tenant? A Webex Contact Center tenant represents a specific enterprise using the Webex Contact Center services. It consists of sites, teams, entry points, and queues. Each of these components helps manage how customer interactions are routed and handled. 2. How does Webex Contact Center handle calls across multiple … Read more